Residential Curbside Solid Waste Collection Rules & Regulations
Please click the links below for additional information:
Residential curbside trash and recycling collection is provided Town-wide on a contract basis awarded through competitive bid to a private firm. The current contractor is All American Waste of South Windsor, CT. Curbside "Trash" is disposed of at the Mid-Connecticut facility of the Connecticut Materials Innovation and Recycling Authority (CT MIRA) in Hartford.
- Curbside Refuse Collection (see below)
- Curbside Single-Stream Recycling Collection
- Curbside Bulky Waste / Appliance Collection
- Curbside Yard Waste Collection
- Curbside Leaf Vacuum Collection
The revised Solid Waste Ordinance Took Effect on November 1, 2009, please click here
For curbside collection questions or complaints, please call 860-647-3200, and select option 1
Trash will only be collected in the Town-issued containers (Town of Manchester wheeled grey 65 gallon carts). Trash is not collected in cardboard boxes or plastic bags. Trash will not be collected if container (cart) is overloaded (the cover must be halfway closed).
Trash must be at the curb at 6:00 a.m. on your regular collection day. If refuse is not out on time, collection crews will not go back to pick it up. Your trash will have to be removed from the curb to be picked up on your next collection day.
Town ordinance prohibits trash and/or recycling carts from being placed at the curb prior to 12:00 noon on the day prior to the street's designated collection day and requires the removal of the empty trash and/or recycling cart from the curb by 12:00 noon on the day following the designated collection day.
As of July 1, 2018, residents that wish to utilize more than one trash cart for their dwelling will need to purchase an annual subscription cart through our curbside collection contractor, All American Waste. The annual cost of the subscription cart is $200 ($3.85 per week) for an All American Waste (AAW) branded 95 gallon trash cart. AAW will deliver the subscription cart to your home; you are leasing it from them. The $200 fee pays for 1) the lease of the cart, 2) the collection and transportation costs to bring the trash to the Hartford Waste to Energy (WTE) plant, and 3) the disposal cost of the waste inside the cart the Town is charged by CT MIRA, operator of the WTE plant. The cost must be paid up front and no refunds will be given. For those residents that join the subscription program mid-year, the annual $200 fee will be prorated to the number of months remaining in the period, which runs from 7/1 to 6/30 of the following calendar year. To arrange for a subscription, please call All American Waste directly by phone at 860-289-7850 or by email to firstname.lastname@example.org
There is a municipal soild waste (MSW) trash compactor available for residential use at the Town's Transfer Station for the occasional bag(s) of overflow kitchen trash/waste. A nominal per trip fee of $2 or $4 applies depending on the style of vehicle used, and proof of Town residency is required.
Curbside collections can run late. If your trash was out by 6:00 a.m. but was not picked up by the morning after your collection day, please call 860-647-3200, etc. 1
Click here for the Curbside Refuse and Recycling Pickup Schedule
Holiday Schedule: There is NO refuse collection on the following days:
When one of these holidays occurs on a regularly scheduled collection day, collection will be delayed one day for the rest of the week. For example: If a holiday falls on a Monday, then Monday's collection will be on Tuesday; and Tuesday's collection will be on Wednesday and so on. There also will be a Saturday pickup for Friday's collection. These are the ONLY holidays that result in a change in the collection schedule. Other holidays when Town Hall or schools are closed does not affect refuse and recycling collection.